Return Policy (5 Days)
We offer a 5-day return window, giving you 5 days from the date you receive your order to request a return.
Eligibility for Returns
To be eligible for a return, the item must be in the same condition you received it in-unused, undamaged, with all original tags, accessories, and packaging.
A receipt or proof of purchase is required.
To begin a return, please contact us at thetingletots@gmail.com
Once your request is approved, we will send you a return shipping label along with instructions on how and where to send the product.
Items sent back without prior approval will not be accepted.
Damages & Issues
Please check your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue quickly.
Exceptions / Non-Returnable Items
We do not accept returns for:
- Items purchased on sale
-
Gift cards
Refund Policy
After we receive and inspect your returned item, we will inform you if the refund is approved.
If approved, the refund will be processed to your original payment method.
Please allow up to 7 working days for the amount to reflect in your account, depending on your bank or card issuer.
